Reach virgin upper class wing quickly, easily, and with absolute sophistication.
Reach your destination quickly, easily, and with absolute sophistication. By opting for a Crownwood Charters private transfer, you eliminate the need to haul heavy luggage through public transportation or navigate the complexities of airport parking.
Avoid the hassle of public transportation
Exclusivity: access the private Upper Class Wing entrance without self-driving.
Travel in the safety and comfort of a private vehicle with a professional driver.

What's included
The following are included as standard for our airport transfer to Virgin Upper Class Wing bookings to ensure a seamless departure experience.
15 minutes waiting time
Complimentary 15 minutes waiting time from the agreed pick-up time. Your professional chauffeur meets you at your residence or hotel, then whisks you directly to the Heathrow Terminal 3 Upper Class Wing.
executive vehicle
We use the latest models of Mercedes-Benz and Range Rover, ensuring you benefit from the newest technology, safety features, and pristine interiors.
Luggage assistance
Take it easy as your private driver handles your luggage.
In-Car AMENITIES
All vehicles feature high-speed Wi-Fi, umbrella, and multiple charging ports. Bottled water are standard, ensuring you stay connected and hydrated.
Professional chauffeurs
Carefully chosen chauffeurs that are experienced with high-profile and international clients. Our chauffeurs maintain impeccable formal grooming. This professional presence enhances your brand.
Hassle-free drop off
We deliver you directly to the private Wing ramp where the Virgin Atlantic team awaits to manage your check-in and luggage immediately upon arrival.
Next, choose from our fleet
We curate our fleet to ensure your ground transportation matches the luxury of your Upper Class flight.
The Business Standard
Featuring reclining rear seats and acoustic privacy—ideal for preparing for a long-haul flight or decompressing before check-in.
3
passengers
2
luggages
2
carry-on
Efficient & Refined
The smart choice for solo executive travellers requiring a punctual, high-specification transfer to Terminal 3.
3
passengers
2
luggages
2
carry-on
Families & Group Travel
The social choice for those travelling with multiple luggage items. Offering "conference-style" seating.
7
passengers
6
luggages
4
carry-on
Commanding Presence
A prestigious choice for those arriving from country estates, offering ample space and a superior vantage point for the journey to LHR.
3
passengers
2
luggages
2
carry-on
Need guidance? Our booking team will recommend the ideal vehicle based on your specific requirements. Please email us at info@crownwoodcharters.co.uk.
Book an executive vehicle for your Upper Class Wing Experience.
Enter your details to receive an instant, tailored price, then confirm your journey to guarantee your executive car and professional chauffeur.
Why we are different
Crownwood Charters is a luxury chauffeur service company in the UK. We are known for our high level of customer service and delivering on-time airport transfers to any Heathrow terminal.
exceptional value
We provide tailored pricing based on your specific requirements, ensuring you receive a premium, high-performance service that offers significant value compared to the inconvenience of airport parking, with no hidden surcharges.
Unwavering Reliability
Our team ensures your chauffeur is on-site early, providing a safe and dependable airport transfer service you can rely on, day or night.
Hygiene Standards
Your health and comfort are paramount. Every vehicle in our fleet undergoes a rigorous cleaning process and is thoroughly sanitised before every booking.
safety and
Our chauffeurs operate with absolute discretion, providing a secure and confidential environment that allows you to conduct high-level business calls or enjoy private family moments.
100% Human Communication
We believe luxury requires a human touch. We use no AI agents in our communication; when you call or message, you will always speak directly with a real person.
About the Virgin Upper Class Wing: A Terminal Within a Terminal
Located at London Heathrow Terminal 3, the Upper Class Wing offers a "private airport" experience with personalised greeting, baggage processing, and queue-free private security.
Open daily 05:00-21:30, it's accessible to Virgin Atlantic Upper Class, Delta One passengers (plus guest), and elite members (Flying Club Gold, Delta Diamond/Platinum, Flying Blue Platinum, select Virgin Australia Velocity holders). Check in online 24 hours before departure and arrive at least 60 minutes before departure.
The Wing functions as a VIP fast-track that bypasses standard airport congestion, connecting passengers directly from vehicle to the Clubhouse.
Plan Your TRAVEL Before You Arrive
Speak with our team to arrange your multi-day travel or bespoke airport transfer. When you contact us, you will speak with a real person, not an AI agent, ensuring every detail of your journey is handled with genuine care and expertise before your arrival.
Fill out the contact form to discuss your travel requirements.
Frequently asked questions
What terminal is Virgin Atlantic at Heathrow?
Virgin Atlantic operates from Terminal 3 at Heathrow Airport.
How do I access the Upper Class Wing?
Access is available to Virgin Atlantic Upper Class passengers and certain Delta One passengers. You must notify Virgin Atlantic in advance of your arrival. We require your flight details to coordinate the drop-off with the Wing’s security gate.
Do you offer services to other Heathrow terminals or for other airlines?
Yes. While we are specialists in the Virgin Upper Class Wing, we offer a complete Heathrow chauffeur service covering all terminals and flights. Please see our main Heathrow page for more options.
What is the recommended arrival time for the Upper Class Wing?
To ensure a seamless transition from your car to the Clubhouse, you are required to arrive at the Wing at least 60 minutes prior to your flight's departure. For the fastest experience, it is highly recommended to check in online as soon as it opens, 24 hours before your flight, and ensure all Advance Passenger Information has been submitted.
Can we park the car at the Upper Class Wing?
No, the Upper Class Wing is strictly a drop-off only facility, and no parking is available on-site. When you arrive, your driver should follow the specific signs for the 'Virgin Upper Class Wing' located to the left before the standard T3 drop-off, and provide your booking reference at the barrier. You will then be met at the top of the ramp in one of the designated bays to have your baggage processed before your driver departs.
What’s the contact number for Virgin Atlantic at Heathrow?
We recommend calling Virgin Atlantic directly on +44 (0)344 874 7747. Heathrow is a large and busy airport with multiple terminals and airlines operating independently. We are not affiliated with Virgin Atlantic or the airport, so it is best to check with them for the latest flight and check-in information.
Does the chauffeur know the specific turning for the Wing?
Yes. The Wing has a separate entrance from the main T3 drop-off. Our chauffeurs are trained in the specific route to the private ramp, ensuring you aren't caught in general terminal traffic.








